Today is my 5th year of becoming an IT Engineer! There are 3 job positions that I hold in 5 years of working experience and there are also few private and government agencies projects that I participated in.
Grid Computing / Linux Server Support Engineer
• Serves as an escalation from Level 2 server support in MIMOS Berhad.
• Perform complex Linux systems administration tasks in a virtualized hosting environment
• Troubleshoots, configures, and tunes systems. Installs software, patches, upgrades, applications within SLA/escalation guidelines
• Fulfill provisioning orders for new cloud servers and perform website and application migrations on new and existing cloud servers
• Resolve technical and logical support inquiries via phone, chat, and tickets
• Script automation tools to make work faster and more accurate
• Continually identify efficiencies for systems, processes and procedures
• Perform other various duties as assigned
• Installing, configuring, troubleshooting, testing, and managing over 1000 virtual machines by using VMware products, KVM (libvirt)
• Handling user incident problems by using Marvel Software Ltd ticketing system, dedicated to delivering the best ITIL/ISO compliant ITSM software to its client.
• Assisting Software Development and Central Engineering department in improving existing server inventory listing by suing several programming languages such as PHP and Linux Bash Scripting.
• Install, configuring, troubleshooting, testing operating systems such as Redhat , CentOS, Ubuntu, SuSE Linux Enterprise Server, Windows Server 2003, Windows Server 2008.
• Monitoring servers by using monitoring tools such Cacti, Nagios, Xymon.
• Performing daily check up on physical servers in data center, provide technical support for hardware maintenance, making log case to hardware supplier, contractor or vendor for hardware replacement such as SGI, Hewlett Packard, Dell, Sun Microsystems, IBM.
• Configuring HP integrated Lights Out (iLO3) for HP servers for system administrators to remote access and server monitoring.
Systems Engineer
• Installing, configuring, troubleshooting, testing and on-site support for most Linux-based operating systems such as RHEL, SLES, OpenSuSE, CentOS, Ubuntu, Fedora, Knoppix, and Solaris.
• Contribute 90% of total research and development of total company projects in dealing with bioinformatics application.
• Experience in installing and configuring supercomputer with capabilities more than 120 CPUs and 1TB
memory, and cluster with 40 nodes.
• Enhancing system performance by configuring load balancing, network bonding, RAID setup, server virtualization, LVM.
• Installing, configuring and managing Email server for a research institute with 100 users.
• Conducting Linux System Administration Training and open source tools for more than 100 people from government agencies and private sectors.
• Assisting technical team on physical installation for servers, storage, tape library, network cabling, Fiber channel, SAS cable, rack mounting, and hardware spare parts.
• Troubleshooting hardware and software failures and provide on-site technical support for company’s clients.
• Managing IT infrastructure and user management for the company (workstation, servers, web, Mediawiki, Samba, NFS, NIS, LDAP, VPN, DNS, VNC, router, access point, modem, printer server).
System Designer
• Designing and developing web-based application by using J2EE, Java, and Oracle database.
• Participating in user-requirement study, assisting in the preparation of requirement specifications in accordance to users’ needs.
• Implementing Software Development Life Cycle (SDLC)
• Provide production support and resolve issues for company’s clients.
Training Attendence
• Attend Knowledge Grid Forum 2009
• Attend SuSE Studio Training 2009
• Attend online Training of ScaleMP product 2010
• Attend short training of Storage EMC VNX and VNXe 2011
Achievement and Project involvement
Asiatic Centre of Genome Technology (ACGT) Sdn. Bhd
• Installing and configuring Rocks Clusters (Linux distribution) for high performance computing
Cluster for Bioinformatics operation purposes.
Flexcale Systems Sdn Bhd.’s office operation setup
• Installing and maintaining VMware ESXi server and VMware Server, configuring DNS settings, Installing and configuring mail server (Zimbra).
Jabatan Alam Sekitar
• Installation, configuration and testing of VMware Esxi, CentOS, Load Balancing with Balance, DRBD, Heartbeat, MySQL .
Ministry of Agriculture (MOA)
• Installation and testing for SuSE operating system and Database MySQL.
Toll Group
• Corrective maintenance of Linux OS Server (CentOS 5), Troubleshooting, Installation of components/ softwares (Webmin, VNC), troubleshooting sendmail.
Flexcale Systems Sdn. Bhd.’s Research and Development
• Research and development of Quota and Traffic Bandwidth Manager to manage user internet
access speed control.
Malaysia Genome Institute (MGI)
• Deliver, installation, configuration, testing, and commissioning project for Openfiler Operating
System for NAS server
• Setup RAID-0 for 3.5Terabytes Storage.
• Configuring Quota Management for users in NAS Server
Jabatan Alam Sekitar (JAS)
• Conducting training of VMware ESXi, Introduction to Linux, MySQL for government servants at department of Jabatan Alam Sekitar.
Jabatan Meteorologi Malaysia (JMM)
• Setup RAID-5 hardware level
• Deliver, installation, configuration, testing, and commissioning project for NFS server.
Faculty of Mechanical Engineering, UTM
• Setup RAID-1 hardware level for Application Server (CentOS 5.4), setup RAID-5 hardware level for Database server (CentOS 5.4), configuring NFS server and client.
Malaysia Genome Institute (MGI)
• Upgrading existing Rocks Clusters, Installation of Bio informatics software (Blast, Mira, Fasta,
Artemis, Gromacs, Crossmatch, Emboss, Bioperl Iprscan, Stackpack), Installation of Redhat 7.3 server , Setup DNS server (dnsmasq), Installation and configuring Zimbra Network Edition Mail Server
Asiatic Centre of Genome Technology Sd. Bhd (ACGT)
• Cloning Disk image for High Performance Computing server using Live CD and Ghost for Linux
(G4L).
Malaysian Nuclear Agency (MINT)
• Installing and configuring Rocks Clusters. Installation of Sun Server product (Sun Fire X4140) .
Sun StorageTek Installation and Configuration by using Common Array Manager. Install MPI- based software (MCNP)
Sekolah kejuteraan Teknologi Maklumat, Universiti Malaysia Sabah (UMS)
• Deliver, installation, configuration, testing, and commissioning project for High Performance
Computing Rocks Clusters (Linux distribution) for high performance computing Cluster
Forest Research Institute Malaysia (FRIM)
• Deliver, installation, configuration, and testing for ScaleMP, RHEL, Bioinformatics softwares
(Blast, TCoffee, Perl, Emboss, Clustalw, Hmmer, Fasta, Glimmer, Cap3 & Pcap, Mr Bayes, Phylip, Staden Package, Biopython, Velvet, Samtools, Maq, Bowtie, Act, Oases, Bioperl, GeneMark, SSR Finder Module, CLCBio Workbench)
Jabatan Meteorologi Malaysia (JMM)
• Upgrading existing storage system using Dell Powervault MD1000 and MD1000. (up to 25TB
each server )
Malaysian Centre for Geospatial Data Infrastructure (MACGDI)
• Data collecting for research purpose on server CPU performance and user accessibility rate by
using VMware capacity planner.
Malaysian Palm oil Board (MPOB)
• Database migration from Informix to MySQL server.
• Conducting MySQL training to MPOB staffs
Forest Research Institute Malaysia (FRIM)
Conducting training “Introduction to Linux” to FRIM researchers
Malaysian Palm oil Board (MPOB)
• Deliver, installation, configuration, testing of RHEL and VMware server for SISPEN (IT
department )
Asiatic Centre of Genome Technology (ACGT) Sdn. Bhd.
• Installing and configuring Rocks Clusters (Linux distribution) for high performance computing
Cluster for Disaster Recovery server
Faculty of Mechanical Engineering, UTM
• Installing Intel Fortran® Composer XE 2011 compiler for server.
Malaysian Nuclear Agency (MINT)
• Deliver, installation, configuration, testing, and commissioning project for MCNPX on Sun
Microsystems server..
Malaysian Palm Oil Board (MPOB)
• Migrating database from Informix DB to MySQL.
• Deliver, installation, configuration, testing, and commissioning project for MySQL server and server.
• Editing Power Builder script at MPOB Hulupaka station
Faculty of Mechanical Engineering, UTM
• Deliver, installation, configuration, testing, and commissioning NFS server and database server.
Malaysia Genome Institute
• Upgrading HPC server (Rock clusters) and installing bioinformatics tools
National Hydraulic Research Institute of Malaysia (NAHRIM)
• Deliver, installation, configuration, testing, and commissioning project for High Performance Computing, Back up server, storage server, tape library, HPC resource manager, and HPC performance monitoring. Tools.
Universiti Malaya Faculty of Dentistry (UMFD)
• Deliver, installation, configuration, testing, and commissioning project for High Performance
Computing, NFS Back up server.